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Temporary Disruption to SmartAccess Service

Dear Kirby SmartAccess Users,

We are currently experiencing intermittent issues regarding your access to the smartaccess portal. We’re aware of the issue and are working on it as a priority.

The issue includes online orders being received by our branches. If you have placed any online orders in the last 3 days, we recommend you contact the pickup branch to check the order has been received.

We’re very sorry for this disruption and hope to have everything up and running again as soon as possible. We will update you here again when the situation is resolved.

The Kirby team