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Our Network

Our network

Kirby has a strong network of 57 wholesale outlets to cater to our customers across metropolitan and regional locations, Australia-wide. Our stores are supported by a National Support Centre, with National Distribution Centre in Bankstown, NSW. A Regional Distribution Centre is located in Murrarie, QLD.

We understand access to parts is critical to getting your customers back in operation, fast. Throughout our network our 24/7 Access to Parts service is available. Call-out fees apply. Find your nearest store here.

Smart@ccess Portal

Smart@ccess portal

Kirby is committed to investing in our digital presence to enrich our relationship with customers. Smart@ccess provides our customers, exclusive 24/7 access to product and price information, stock levels, powerful project tools and an online store that will help you stay productive and operate efficiently, whether you are at home, in the office or on-site.

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Customer Service Centre

Customer Service Centre

Our centralised customer call centre is on-hand and ready to ensure your technicians orders and enquiries are handled in a seamless and reliable manner. Allow us to take the pressure off and keep your team productive, by coordinating your orders through our branch network. We’ll ensure you get what you need, where and when you need it.

It’s just another service we offer to keep you moving.

Gas2Go Cylinder Management

Gas2Go Cylinder Management

The Gas2Go® cylinder management app allows you to conveniently scan, track and manage your Gas2Go® refrigerant cylinder fleet straight from your phone, saving you time and money in administration and compliance. It is easy to use and gives you complete visibility of your cylinders whether they are stored on site, in warehouses or in user vehicles. Our APP also tracks all industrial and refrigerant cylinders by coolcard giving you ultimate assurance of who is responsible for cylinders rented.

Gas2Go®. It’s the easy way to keep track of your gas.

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Kirby CoolCard

Kirby CoolCard™

Kirby CoolCard™

A Kirby Coolcard™ means easy and secure customer identification along with a direct allocation of refrigerant cylinders to your technicians. Digital cards can be easily assigned to your technicians with confidence that you can set spend limits and cancel a card at any time.

To become a Coolcard™ holder, register via Smart Access. It's just another tool that Kirby offers to move you forward. Digital coolcards can be added to Stocard or stored in your Apple wallet.