Customer Login

   |   Find a Branch

Latest News

Heatcraft now supplying R32 Cylinders

Heatcraft Australia is pleased to announce Gas2Go® R32 refrigerant cylinders and accessories are now available in select Heatcraft branches, throughout Australia.

R32 is a new generation refrigerant that offers the advantages of being non ozone depleting with a smaller global warming impact. R32 is currently used in domestic split-system air conditioning equipment by leading air-conditioning companies. While these units are imported pre-charged, installers will require additional R32 refrigerant for service, repairs and longer pipe runs. “R32 is classified as a flammable refrigerant and it is important that distributors and technicians are aware of its properties and how to handle it safely” commented Gavin Tory, Director of Marketing at Heatcraft.

R32 is a higher pressure gas compared to other refrigerants such as R22, R410A and requires a higher pressure 6200kPa cylinder. “Heatcraft will supply all R32 refrigerant and dedicated reclaim in these higher pressure cylinders. The reclaim cylinders will be identifiable by a yellow shoulder with a black stripe.” explained Gavin.

“Heatcraft Australia has been working closely with equipment manufacturers to offer R32 compatible tools and componentry to conduct installation, service and warranty work. As a result Heatcraft is able to offer R32 compactable solutions throughout our entire branch network”. “Due to the flammability and higher operating pressures of R32, equipment compatibility (eg. manifolds, gauges, recovery units) must be checked and all electrical equipment must not have any potential sources of ignition.”

Heatcraft recommends you always check with your equipment manufacturer before using existing equipment with R32. All R32 cylinders contain a left hand thread. Valve adapters are available from your local Heatcraft store to connect cylinders to hose lines.

For further information on stocked locations please contact your local Heatcraft branch on 13 23 50.
For technical queries please contact the Heatcraft Technical Excellence Centre on 1800 132 350.

Heatcraft Releases new Condenser with AxiTop® Diffuser and HyBlade® EC Fans

Heatcraft Australia is excited and proud to introduce the addition of the Kirby® WRC AxiTop® Remote Condenser product to the well respected and proven Kirby WRC Remote Condenser product range.

“The product is now available ex stock from the Heatcraft Milperra facility, with minimal lead times to market”, commented Brett Hedge, Heatcraft Category Manager - Refrigeration Capital Equipment.

“The product provides improved performance through increased capacity (kW/K) along with lower energy and lower noise being further proven features of the product”.

“We have gone to extreme lengths to validate the performance of our product and have taken the opportunity to benchmark the range to ensure it provides optimal performance”, continued Brett. “Equipment owners can be sure that by selecting and using the Kirby WRC AxiTop® Condenser they will achieve both capacity and energy performance targets.”

A comprehensive product brochure is available from www.heatcraft.com.au. The new brochure includes both AxiTop® and HyBlade® EC product capacity and performance details including the latest rating data featuring selection capacity for R407F. Installation & operation manuals and selection tools are available from the Heatcraft Technical Excellence Centre by calling 1800 132 350.

Customers are urged to speak with Heatcraft about the benefits the WRC Condenser with AxiTop® can provide especially for projects that are currently being quoted with the standard EC motor option. Introductory pricing will be available from April 1 to the June 30, 2014.

The Kirby® WRC Remote Condenser with AxiTop® Diffuser and HyBlade® EC fans will be on display at ARBS, at Heatcraft Stand 416.

AxiTop and HyBlade are registered trademarks of ebm-papst Mulfingen GmbH & Co. KG

Lennox celebrates 40 years in Australia

2014 marks a significant 40 year anniversary for the Lennox brand of HVAC equipment in Australia.  The Lennox brand was first distributed in Australia in 1974.  Today, Lennox heating & cooling products are exclusively available throughout the extensive Heatcraft Australia and New Zealand branch network and Lennox Dealer network.

Two long standing Lennox Premier Dealers who have supported the brand for many years include Murray Keller from Combined Heating and Cooling, West Gosford, NSW and Gary Blainey from Blain-Air Heating and Air Conditioning,
Bulleen, VIC. 

Murray was pleased to comment on his association with the Lennox brand.  “My first involvement was with the installation of a Lennox furnace in 1978. My wife and I started our business in 1985 as a heating and cooling business in the north shore area of Sydney. We quickly realised the value of Lennox as a product range. We were able to offer a premium product that performed well and when needed were able to supply parts for after sales service. To this day they still supply a premium product that we are confident to sell to our customers.”

Garry became a Lennox Dealer in 1985 and commented, “The longevity of the brand is rare in this industry and gives confidence to my customers.  The product has been great for many years and I can also rely on good technical and service support.”  “No other company builds furnaces to the same quality as Lennox.  They’re reliable, been around forever and very high in efficiency”.

In its 40th year in Australia, new Lennox products will include the iComfort WiFi® controller which can be remotely programmed using a smartphone, tablet or laptop.  The new controller makes it easy to pre-program the temperature to ensure occupants always walk into a comfortable home environment.

About Lennox

The Lennox brand originated in the United States in 1895 when founder Dave Lennox built and marketed the world’s first riveted steel furnace.  Since then, the Lennox brand has grown to become a leading global brand in home comfort.  The Lennox brand has enjoyed an impressive history of innovation, including the introduction of solar-powered air conditioners in 1978 and the production of the industry’s first high-efficiency gas furnace in 1982.

The Lennox International Head Quarters is based in Dallas Texas, USA.  The company also has manufacturing and distribution facilities across North America and Europe. The Stuttgart, Arkansas, plant maintains the shortest factory lead times in the industry while producing the largest range of factory-installed and tested, configured-to-order HVAC systems available.

The Lennox range includes a comprehensive portfolio of heating and cooling solutions for most residential and commercial applications.  For more information or to view the complete Lennox range, visit www.lennoxaus.com.au or contact Heatcraft Australia on 13 23 50.

Technical Excellence a Priority for Heatcraft

Heatcraft Australia and New Zealand is pleased to announce the launch of their Technical Excellence Centre.

“The Technical Excellence team will enhance our customer service offering by focusing on our ability to provide strong technical support from a company you can trust”, commented Leon Miller, Heatcraft AU&NZ Director of Sales. “It’s part of our Heatcraft Customer Promise. We are committed to understanding our customers and adding value to their business by listening and making continual improvements to the way we do things”.

The Technical Excellence Centre will be serviced by a group of experienced Heatcraft Application Engineers who will be focused on satisfying technical enquiries and project quoting to help our customers work efficiently and meet their quoting deadlines.

Customers can contact the Technical Excellence team for requirements relating to refrigeration and HVAC equipment applications or heat load calculations, compressor replacements, optimal energy solutions etc. “The team is ready to work with our customers to help them resolve issues and offer the best product solution for their customers”, concluded Leon.

The Heatcraft Technical Excellence team can be contacted on AU: 1800 132 350 or NZ: 0800 432 827 between 6am to 7pm AEST Monday to Friday.

Tom Overs appointed Vice President & General Manager, Heatcraft Australia & New Zealand

Heatcraft Worldwide Refrigeration announced on the 6th January 2014 that Tom Overs has been appointed to the role of Vice President & General Manager, Heatcraft Australia and New Zealand. In addition to his extensive sales and marketing leadership experience, Tom brings 20 years of expertise in product management, aftermarket service and parts distribution to Heatcraft Australia.

Tom replaces Bill Moltner who has returned to Dallas to lead a new business opportunity in the Commercial HVAC division of Heatcraft's parent company, Lennox International.

"Tom is an individual who is passionate about satisfying customer needs and his experience and track record of success in his various senior leadership roles within the Lennox International organisation position him well to continue to drive growth within the Heatcraft Australia & New Zealand business" said David Moon, President and Chief Operating Officer - Heatcraft Worldwide Refrigeration.

With a network of over 70 wholesale outlets and distribution branches offering a broad range of HVAC&R systems, refrigerant, replacement parts and services, Heatcraft Australia is the premium wholesaler to the commercial HVAC&R industry in Australia and New Zealand.