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Gas2Go Cylinder management just got a whole lot smarter

The latest release of the Heatcraft Smart@ccess Portal now includes improved features with a new Gas2Go app to better manage your cylinder fleet. Exclusively available to Heatcraft customers with a smart@ccess account, the Gas2Go app is an extension of the smart access customer portal, so users can choose to manage their fleet from a desktop, tablet or mobile - now enhanced with the introduction of the app.

Incredibly simple to use, business owners and contractors now have complete visibility of their fleet with the ability to assign and transfer cylinder holders, bar code scan and geo-locate cylinders.

For even greater visibility, users can assign locations and add activity notes against each cylinder.

Adjusting fill weights to fully understand how much refrigerant is being held across the fleet is also easily done via mobile or desktop.

Heatcraft has also built in alerts to notify users when cylinders are due for leak testing. Alerts also notify when cylinders are due to be returned, reducing the risk of cylinders being invoiced as lost.

Feedback following a successful pilot launch highlighted the responsiveness of the app and has allowed Heatcraft to configure significant functionality enhancements before transitioning to the APP platform.

The enhancements provided customers greater confidence knowing their own information was instantly recorded against their assigned cylinders.

Commenting on the app and complete smart@ccess cylinder management program, Heatcraft Sales and Marketing Manager Brett Hedge said refrigerant and cylinder management was identified as a huge risk by customers and the cost of mismanagement can be significant.

“Our customers want a simple yet comprehensive way to manage their cylinder activity and highlight cylinder ownership to their technicians. We’re pleased to be able to offer them this new functionality, free of charge,” he said.

“As we progress through the early stages of the HFC refrigerant phase-down, tools such as this which alert business owners of leak test requirements and improved tracking are imperative to ARCtick compliance and minimizing environmental impact.”

The Gas2Go app is available for the latest versions of iOS and Android and is free to download.

It is available to all Heatcraft customers with a smart@ccess account. For more information or to open a smart@ccess account, contact your local Heatcraft branch or Account Manager, or  on 13 23 50.

Supply of Heatcraft Spare Parts across New Zealand

CUSTOMER NOTICE

As a result of the sale of Heatcraft ANZ to Beijer Ref AB in May 2018, the Heatcraft New Zealand business was divested and subsequently purchased by the Reece Group.

Heatcraft Australia (now trading as Kirby) is committed to supporting our customers through this transition period.

Customers unable to source spare parts for product historically purchased from Heatcraft New Zealand are invited to contact your local Patton or Realcold branch, where we will work with both businesses to fulfil your requirements.

Please find both contact details below;

For Lennox Equipment and Spares;
Patton
P: (09) 573 0057 / 0508 72 88 66
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
W: https://www.pattonnz.com/

For Kirby Equipment and Spares;
Realcold
P: (09) 573 0060
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
W: http://realcold.co.nz/contact-us/

We thank you for your ongoing support and custom.

Smarter Quoting with Project Tools

Heatcraft has released further developments to the Smartaccess customer portal. Enhancements within the Project Tools platform now deliver greater functionality and time-saving features for customers to streamline and achieve better control over their project quotes.

This progression of the Smartaccess Project Tools platform is another industry first for Heatcraft. The industry-leading tools are already widely used by customers. Projects 2.0 now provides more ways to build and quote projects.

• Updated user interface for easier navigation
• Build large multi-systems within a single project
• Create multiple loads within a single system
• More heat load types and easier access to the heat load calculator
• Standalone product selection tools
• New customisable system & load templates
• Increased collaboration capabilities
• Increased capital equipment selection options
• Warning alerts if selection inconsistencies occur
• Detailed reports options for quoting and convenient forwarding to your customer

Users also have the ability to request a Heatcraft engineer to design a rack system to suit the project’s requirements and add the compressor rack to the project.

Heatcraft Sales & Marketing Manager Brett Hedge said existing users were calling for even greater functionality from the online platform.

“All customers can benefit from the addition of the standalone product selection capability and for larger applications we have added scale in the tool providing the ability to build large multi-load systems and product selections to suit. Time-saving comes in the form of being able to create system and room templates and maintain a list of favourite loads to avoid re-entering details for common loads. These are just two added features. Customers can also add notes such as photos and drawings against each project for greater collaboration between themselves and Heatcraft.”

These industry leading Project Tools are unique to Heatcraft and accessible to customers with a smart@ccess account. If you are not already a smart@ccess user, contact your Account Manager to register your business today.

  

Smart Access Cylinder Management Enhancements

The latest release of the Heatcraft Smart@ccess Customer Portal now includes improved Cylinder Management features to better manage your cylinder fleet.

Incredibly simple to use, business owners and contractors now have complete visibility of their fleet with the ability to assign and transfer cylinder holders, assign locations and add activity notes against each cylinder. Adjusting fill weights to fully understand how much refrigerant is being held across the fleet is also easily done.

Heatcraft has also built in alerts to notify users when cylinders are due for leak testing. Alerts also notify when cylinders are due to be returned, reducing the risk of cylinders being invoiced as lost.

Feedback following a successful pilot launch highlighted the enhancements provided customers greater confidence knowing their own information was instantly recorded against their assigned cylinders.

Log onto smart@ccess today and see the changes.

AIRAH Industry Nights

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Come see our latest products and services at an AIRAH Industry Night near you. The AIRAH Industry nights are a great opportunity to broaden your network, see the latest innovations and learn something new.  All Industry Nights are FREE to attend, but you must be registered to attend.

Here is where we will be.  We look forward to seeing you on the night!

STATE   CITY   DATE   VENUE   REGISTER  
QLD   Brisbane   Thursday, May 23   Royal International Convention Centre   Register now  
    Cairns   Tuesday, August 27    Pullman Casino    Register now   
    Townsville   Thursday, August 29    The Ville Resort, Casino    Register now   
    Rockhampton   Thursday, October 10   Leagues Club   Register now  
    Gold Coast   Thursday, October 31    Southport Sharks    Register now   
                   
NSW   Wagga Wagga   Wednesday, April 10   Rules Club   Register now  
    Tamworth   Thursday, May 30   Wests Tamworth   Register now  
    Central Coast   Wednesday, August 21   The Entrance Leagues   Register now  
                   
ACT   Canberra   Wednesday, September 25   Exhibition Park    Register now  
                   
VIC   Geelong   Wednesday, March 20   Sphinx Hotel   Register now  
    Shepparton   Wednesday, September 4   Parklake Hotel   Register now  
                   
WA   Perth   Thursday, June 13   HBF Stadium   Register now  
                   
NT   Darwin   Wednesday, June 26   Sky City Casino   Register now