Heatcraft extended summer trading
Heatcraft is pleased to advise the following branches have extended their trading hours across summer to better serve your needs.
These extended trading hours are effective Saturday 17th November 2018.
All other branch trading hours remain unchanged.
Please note that we continue to offer our 24/7 Access to Parts service*. We understand access to parts is critical for operational continuity so for this reason, day or night, our team is available should an emergency part or replacement item be required. Contact your local branch on 13 23 50. (*Call out fees apply).
|Brendale||Mon – Fri 7:00am – 4:30pm||Sat 8:00am to 12:00pm|
|Maroochydore||Mon – Fri 7:00am to 5:00pm|
|Moorooka||Mon – Fri 7:00am to 5:00pm||Sat 8:00am to 12:00pm|
|Townsville||Mon – Fri 7:00am to 5:00pm|
|Dandenong||Mon – Fri 7:00am to 5:00pm||Sat 8:00am to 12:00pm|
|Sunshine West||Mon – Fri 7:00am to 5:00pm|
|West Melbourne||Mon – Fri 6:30am to 4:30pm||Sat 8:00am to 12:00pm|
|Brompton||Mon – Fri 7:00am to 5:00pm||Sat 8:00am to 12:00pm|
|Lonsdale||Mon – Fri 7:00am to 5:00pm|
|Wingfield||Mon – Fri 7:00am to 5:00pm||Sat 8:00am to 12:00pm|
|Osborne Park||Mon – Fri 6:30am to 5:00pm||Sat 8:00am to 12:00pm|
Kirby is Hiring
We're looking for energetic, self-motivated people who are passionate about delivering exceptional customer service. If you are driven to work in fast paced, sales focused and team orientated environment, Kirby could be your next career move.
Excellence in Refrigeration Finalist
Heatcraft Australia is proud to be nominated as an AIRAH Award finalist in the category of Excellence in Refrigeration for the Optus Stadium project. Heatcraft shares the nomination with Goff’s Refrigeration and Air Conditioning.
The world-class Optus Stadium in Perth WA features the latest innovation in design, construction and technology and has made its mark as one of Australia's top sporting and entertainment venues.
The project team demonstrated excellence in refrigeration delivering an entirely customised solution designed to achieve TEWI reductions of 48% and energy savings of 3% compared to conventional refrigeration system design.
The project encompassed the design, engineering and installation of leading refrigeration technologies to service the stadium's extensive cold chain requirements. Equipment specifications evolved throughout the project adding complexity, requiring Heatcraft Australia and Goff's Refrigeration to adapt and accommodate. They overcame project challenges with a whole of business approach – harnessing the full strength of the Heatcraft technical and sales support team.
Winners will be announced at AIRAH Awards gala dinner in Melbourne on November 15.
Tony Gleeson, M.AIRAH sees the awards program as a catalyst for the HVAC&R industry to reach ever greater heights of excellence amongst a period of tremendous transformation.
“The AIRAH Awards offer a chance to acknowledge and to celebrate the industry’s progress and performance. All of the finalists have achieved a standard of excellence that deserves recognition.”
Heatcraft is proudly an AIRAH Awards Sponsor of the Excellence in Sustainability category.
For more information go to www.airah.org.au/awards
We're moving to Sunshine West
Heatcraft Truganina will be relocating to new premises at Sunshine West on the 22nd October.
The new premises located at 573 Somerville Road, Sunshine West offers Heatcraft customers a supersized store with large showroom, plenty of off-street parking and extended operating hours.
“This will be a flagship store for us here in Victoria”, commented Howard Rock, Heatcraft Regional Manager.
“We look forward to servicing our customers better with a supersized showroom and back of house warehouse, additional local delivery options and a welcoming hospitality area.”
The Sunshine West team will be led by Rick Cetwerschuk.
“Myself, Tony and Mark are an experienced team and are excited to be able to offer extended service to our current customers as well as grow our customer base in this new location.”
The final day of trading at Truganina will be Friday 19th October. The new Sunshine West store will open on Monday 22nd October and trade from 7:30am to 5:00pm Monday to Friday.
For more information, contact Heatcraft on (03) 8353 2140.
Recognising excellence at Heatcraft
GRAEME O’ROURKE, ACT has been named Account Manager of the Year at the 2018 Heatcraft Excellence Awards ceremony.
The Account Manager of the Year award was just 1 of 14 awards presented at the Heatcraft Excellence Awards ceremony held in Sydney on 24th September. The Heatcraft excellence awards recognise and celebrate the individuals and teams who demonstrate excellence in their field, a strong commitment to the business and excellent customer service focus during the past 12 months.
Heatcraft Vice President and General Manager, Damian Mackay commented;
“Our annual awards celebrate our high achievers and foster a culture of excellence in our organisation. Our winners have demonstrated a passion to go above and beyond in their daily work duties and are to be congratulated.”
Graeme was humbled and honoured to receive his award. The Account Manager of the Year award is a highly contested prize amongst the national team of Account Managers.
“Yes – I was very humbled by the recognition. I couldn’t have achieved the success without the support of my fellow NSW field engineer, local branch leader and the broader branch network team. They all support me to meet our customer requirements, manage deliveries and fulfil orders.”
Graeme has been with Heatcraft for 8 years. His work philosophies are simple;
"Treat all customers with respect , listen and don’t forget the simple stuff like returning calls and replying to emails. But most of all do what you say you will do."
"My customer base is very diverse, no two days are the same and that’s why I love working for Heatcraft. I enjoy achieving great results for both my customers and Heatcraft."
The other Heatcraft Excellence Award recipients were;
Branch of the Year – Silverwater, NSW
Branch Leadership of the Year – Nathan Golding, TAS
Most Improved Branch – Lonsdale, SA
Account Manager of the Year - Graeme O'Rourke, ACT
Refrigeration Project of the Year - Carrum Meat Works VIC
HVAC Project of the Year - Altona Gate Shopping Centre VIC
Field Engineer of the Year - Phillip Maddigan, SA
Customer Focus - Mark Davis, Heatcraft Mackay & Elizabeth Paparo Heatcraft Marketing, NSW
Inaugural GM Award - Justin Strange, SA
Team Work – Heatcraft Finance Team
Excellence/Innovation/Quality - Transcritical CO2 Project
Safety - Muhammed Kasim, National Distribution Centre, NSW